SOP (Standard Operating Procedure)
Buyer to send an initial e-mail with a description of the desired product, urgency of delivery, quantity, specification, destination country, advise if EXW, FOB, or CIF, requested T&C
We will respond with a preliminary quote/rough cost.
If buyer is agreeable, we will respond with instructions on how to proceed, including:
executing a non-circumvention / non-disclosure agreement (ICC format NCNDA)
buyer to provide LOI, POF via Bank letter or MT799
buyer to accept terms and conditions of the transaction, and execute an ICC IMFPA for agent/facilitator/brokerage fees/commissions (may or may not be applicable…Swoop will advise)
buyer to finalise and execute the SPA
buyer to provide banking instruments as agreed in the SPA
buyer to release funds upon inspection and delivery to location as agreed
buyer is responsible for all customs and duties fees of the destination country, and any taxes and levies payable by the buyer to authorities as required.
SOP we provide are as follows:
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